Support
This section is divided in several sections
- TPS Client Technical Support — requires User Name & Password supplied by TPS Software Inc. Support group
- TPS downloads and training videos — requires password provided by TPS Sales group.
- TPS SQL Downloads — requires password from TPS Support group
- TPS Client Training — available to any TPS client with a current Support Contract
- TPS Customer Frequently Asked Questions — read some of the common questions asked by clients
- Crystal Runtime Fix — (for TPS Version 1.9) periodically updates of other tax and accounting software overwrite the version of Crystal reports used by TPS Time & Billing - if you are encountering an error opening a report that you know previously worked, download this file - this program will restore the version of Crystal Reports required by TPS - choose “save” when prompted. Once the file is downloaded simply double click on the file and follow the prompts to complete the installation
- Crystal Runtime Fix — (for TPS Version 1.8 or older) periodically updates of other tax and accounting software overwrite the version of Crystal reports used by TPS Time & Billing - if you are encountering an error opening a report that you know previously worked, download this file - this program will restore the version of Crystal Reports required by TPS - choose “save” when prompted. Once the file is downloaded simply double click on the file and follow the prompts to complete the installation.